When it comes to customer services, our promise is to deliver efficiently and accurately.
From placing an order with us until its delivery to your premises, we monitor the progress and accuracy of each step to ensure customer satisfaction whilst maintaining a consistent compliance to the ISO 9001 and IATF 16949 quality standards.
Selling to over 200 manufacturers in more than 30 countries requires a high level of customer focus, and that is why all our customer service staff are trained to recognised and accredited industry standards.
We invest in our future to help protect your future. With our updated order processing software, we also utilise a barcode system that facilitates easy integration of our products with your own barcode configuration to improve stock accuracy and intake time.
- Multiple Languages
- Spoken in our Customer Service Team.
- Exporting Globally
- Experienced in International Shipment Regulations.
- Barcode System
- Integrates our products with the Customer Barcode Configuration.
- Certified By
- ISO 9001 & IATF 16949 Quality Standards.
- Customer Service Units
- Customer Service units in Germany and France supported by Manufacturing and R&D facilities in the UK.